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Passionate about exploring new technology frontiers, he thrives on bringing education and insights to future adopters—keeping both his audiences’ minds and his own ADHD brain engaged. With over 25 years of consulting experience, he pioneered a collaboration practice in SharePoint in 2001 and has served on multiple Microsoft client advisory boards. Brian Edwards is the Director of Artificial Intelligence at Gravity Union, where he drives innovation in delivery and operations while enhancing customer success with AI. If you're new to AI agent development or still exploring what Copilot and other platforms can do, you're not alone.
Whether you need help launching Microsoft 365 Copilot or driving business value with your existing Copilot tools, you’re in the right place. Microsoft Copilot Consulting for governance, security, implementation, training and AI adoption. Copilot Studio in a Day (CSIAD) is a beginner course that teaches your team how to automate using Copilot Studio.
Powered by LUCK™ is how we do what we do at C5 Insight, accelerating business results through people-centric, AI-powered digital transformation. Average time savings across all measured tasks per week Learn the two types of agents, compare Copilot Studio vs. Agent Builder in Microsoft 365 Copilot, and get started with AI agents today. Our proven process accelerates productivity, creates change champions, and demonstrates measurable business impact. In just 6-8 weeks, C5 Insight’s Copilot Proof of Value guides organizations through a structured AI pilot program to identify opportunities, expose gaps, and measure ROI.

AI Transformation Playbook

We’ll help you plan, govern, develop and deliver ethical, secure AI projects across Microsoft Copilot, ChatGPT, in-house AI prototypes, POCs and more to align with business objectives and create better customer experiences. This designation positions us among a select group of Microsoft partners who demonstrate proven expertise in delivering successful Microsoft Copilot AI solutions. A technology company’s program management team was struggling with time-consuming product catalog data management, spending over an hour processing each product specification sheet with 4-6 sheets needing attention daily.

All Insights

We integrated live Business Central data, enabled scheduled refreshments, and added custom visuals and slicers for enhanced analysis. A licensed U.S. cannabis manufacturer needed real-time financial and sales insights across two companies. Cynoteck designed an interactive Power BI report to track resource availability, task assignments, and contract timelines. Recognized by platforms like Clutch for our innovation, we help businesses integrate AI into their operations through expert Copilot deployment and customization.
In this guided, hands-on program, we enable up to five employees to design and deploy low-code agents in Microsoft Copilot Studio. Integrate your agent with the necessary business data. Partnering with organizations across the USA, Europe, Middle East, and Asia to integrate AI into their workflows.

Ready for roadside

We implement advanced security protocols, regular updates, and custom configurations to protect your AI assistant for business from potential threats, ensuring your data and operations remain secure. Our consulting services ensure that your Copilot implementation aligns with your business needs, maximizing efficiency and delivering measurable results. Microsoft Copilot Studio empowers your business by automating tasks, enhancing customer engagement, and streamlining operations with AI-powered virtual assistants. Softweb Solutions offers a comprehensive suite of Microsoft Copilot Studio consulting services, including custom development, integration, deployment, and ongoing support. Following a detailed assessment, organizations can leverage Microsoft Copilot to automate financial data analysis, detect fraud efficiently, and generate reports with greater accuracy.

• Write code faster and smarter with AI-powered code completion and suggestions, boosting developer productivity and efficiency.
• Protect sensitive business data while harnessing the power of AI for enhanced productivity, creativity, and informed decision-making.
• Our consulting services typically range from a few weeks to several months, ensuring a seamless and successful deployment tailored to your business needs.
• For Declarative Agents, you can use the Co-Pilot Studio, which provides a visual interface to build your agent.
• Empower your people to create custom AI agents that solve real business needs.

Other frameworks from AWS, Google, and open-source ecosystems also provide high levels of customization and control. If your agent use case requires nuance, multi-document reasoning, deep contextual understanding, or high reliability across users—Copilot is likely not the best choice. To recap, M365 Copilot is designed to be accessible and easy to use. These options let you fine-tune how the agent responds—whether you want it to summarize conservatively, rephrase content in a particular style, or apply structured output formatting.

Transform daily tasks with GenAI-powered Microsoft Copilot for businesses

Our ongoing support ensures you continue to reap the benefits of this powerful AI tool for maximized, long-term success. Our consultants identify impactful use cases across departments, driving innovation, efficiency, and collaboration for measurable business growth. Supercharge your sales team with AI-driven insights and automation, helping them close deals faster and improve win rates. At Softweb Solutions, we understand that the timeline for implementing Microsoft Copilot Studio can vary based on your specific requirements and complexity.

Microsoft Copilot Consulting

It lets your teams design and deploy “copilots” that interact with internal data, trigger actions across apps like Dynamics 365, Power Platform, and Teams, and follow business-specific logic and security models. Naturally, organizations want to maximize the value of this investment—especially given how easy Copilot makes building simple agents. Empower your people to create custom AI agents that solve real business needs. When you choose Softweb Solutions for Microsoft Copilot Studio consulting services, you’re partnering with a team of experts who deeply understand and specialize in AI-powered solutions. Our services are tailored to help your business leverage Copilot for optimized workflows, increased productivity, and enhanced customer interactions.

• We'll help you nail down the most impactful copilots and use cases for your processes so that your investment is well-informed, tailored, and free of unnecessary agents.
• By addressing common challenges in healthcare workflows, Microsoft Copilot can be used to automate medical documentation, simplify appointment scheduling, and enhance patient communication.
• Once your agent is built, conduct thorough testing.
• Avantiico’s Microsoft Copilot consulting services help organizations design, build, and deploy custom AI agents using Copilot Studio.
• As you embark on building your own Microsoft 365 Copilot Agents, remember that the possibilities are vast.
• For organizations dependent on manual processes, adopting Microsoft Copilot can enhance customer support, simplify order management, and streamline inventory tracking.
• With Centric as your Microsoft Copilot partner, your organization will maximize the impact of AI-powered technology while minimizing risk.

They were excellent at creating custom solutions to ensure that the general ledger fit all of our company's needs. Charter Global is a digital solution engineering company specializing in data, agentic AI automation, and end-to-end cloud transformation. Charter Global helps organizations navigate transformation with confidence, agility and measurable results.
Microsoft Copilot Studio creates AI assistants that guide design engineers through validation workflows, automate design rule checks, and provide real-time fabrication insights. Our AI consulting services are designed to meet you where you are in your organization’s AI maturity, focusing on urgent needs first – without neglecting the necessity of a larger-picture vision and strategy. It lets teams automate business processes, connect systems, and create secure, scalable workflows tailored to their organization. But for repeatable business workflows or agents that must deliver consistent answers across users, this can be a serious limitation. In this blog, we’ll overview how Microsoft Agent 365 helps organizations confidently deploy, manage, and balbet casino govern AI agents at scale. By customizing these agents to meet your organization’s specific needs, you can create a more efficient and user-friendly environment.
Some of the apps and services branded with “Copilot” There’s no single definition of “Copilot.” It’s a marketing umbrella applied to various AI-powered chat experiences embedded across Microsoft products. Automating the mundane is one of the most powerful promises of AI. Accelerating business results through people-centric Microsoft digital transformation.